Thank you for choosing Rainbow Sparrow as your trusted provider of children’s books and products. We want you to be completely satisfied with your purchase. Please read our refund and return policy carefully to understand the terms and conditions for refunds, returns, and exchanges. This policy is designed to provide clarity and ensure a positive shopping experience for you.

To be eligible* for a return, your item must be in the same condition that you received it. You will also need the receipt or proof of purchase. Items must be returned within 30 days of purchase.

To start a return, you can contact us at hello@rainbowsparrowbooks.com. If your return is accepted, we will send you instructions on next steps.

Items sent back to us without first requesting a return will not be accepted.

Please include your name, email, phone number, and original order number with your return. We also suggest you retain a copy of the tracking number for your return for reference.